Whether you require pre-sales services, training, or after-sales support, we make sure you receive expert assistance swiftly from the right contact person. Our strong commitment to putting customers first is reflected in the service we provide. As a reliable and reputable partner, we look after our customers above and beyond the point of sale. Earning the confidence of our business partners is exceedingly important to us because this provides the basis for successful, long-term partnerships. Thanks to our growing network of service and sales locations across the globe, KoCoS is never far away.
Our service department works in close cooperation with product managers and sales staff to provide customers with the support they need. With in-depth knowledge of KoCoS products and their applications, our technical staff and engineers do not only provide support during commissioning, they are also available for advice and assistance later on when you use our products day-to-day. Customer satisfaction is a top priority.
All KoCoS products are cutting-edge solutions developed in-house to the very highest standard. This is achieved by a team of engineers and computer scientists who employ a forward-looking, future-oriented approach in order to turn our visions into realities. The universal modular concept underpinning both hardware and software is highly efficient as it enables individual components to be used in a number of different products. This emphasis on standardization guarantees a consistently high standard of quality.
KoCoS has production facilities in three different locations: measuring and test systems for electricity supply networks are manufactured in Korbach, Germany optical measuring systems for the semi-conductor, automotive, and food industries are made in Weimar, Germany and test systems for electricity meters are made in Cape Town, South Africa. The fact that so much of our manufacturing is carried out in-house guarantees levels of quality which are well above average.